Work Experience
Professional Journey
December 2024 - March 2025
Sales Supervisor
Reformation
Troy, MI
In my role, I consistently exceeded sales goals by prioritizing a customer-first approach, which helped me build strong, lasting client relationships and maintain high NPS scores. I took ownership of inventory management and store operations, ensuring accuracy through regular cycle counts and a focus on loss prevention, all aimed at optimizing operational efficiency. I introduced a technology-driven in-store experience, utilizing performance metrics to drive team growth and elevate service delivery, resulting in a more dynamic and customer-centric shopping environment.
June 2024 - December 2024
Sales Associate
Reformation
Troy, MI
In my role, I engaged directly with customers to provide personalized fashion advice and recommendations based on current trends. I utilized a deep understanding of Reformation's sustainability practices to educate customers and promote the brand's eco-friendly mission. I operated point-of-sale systems, managed financial transactions, and ensured store inventory accuracy. I assisted with visual merchandising to maintain a welcoming environment that aligned with the brand’s aesthetics. Additionally, I collaborated with the team to meet daily sales targets and contributed to the store’s customer service and sales goals.
MAY 2023 -AUGUST 2023
Assistant Merchant Intern
Kohl's Corporate
Milwaukee, Wisconsin
In my marketing role, I collaborated with the merchant team to plan merchandise assortments based on customer preferences and market trends. I utilized sales data and customer feedback to make data-driven recommendations on inventory, pricing, and promotions. Working with vendors on product development, I conducted competitive analysis to spot trends and manage inventory levels, forecast demand, and optimize stock for better sales. I developed and adjusted pricing and promotional plans based on market trends, enhanced visual merchandising strategies for a better customer experience, coordinated across departments for effective execution, and analyzed sales performance to identify improvements and develop action plans.
September 2023 - May 2024
PR and Marketing intern
Healinglifestyles & Spas
Remote
In my marketing role, I created engaging social media posts and graphics to promote wellness content and products. I managed and monitored social media accounts, enhancing brand presence and reputation. I assisted in PR efforts, resulting in coverage in leading health and wellness publications, and cultivated influencer and partner relationships for brand expansion. Additionally, I provided analytics-based performance reports for optimization.
May 2022 - May 2024
Social Media Manager
Chi Omega Sorority
East Lansing, Michigan
In my role, I posted daily stories featuring interactive elements such as polls and Q&A’s, increasing account reach by 24.5K in a 30-day span. I curated engaging Instagram and TikTok feeds to welcome new members and promote sisterhood and philanthropy fundraising events for the Make-A-Wish Foundation. I delegated TikTok responsibilities to an assistant while coaching and collaborating on Instagram feed material to perfect captions and posts, incorporating member input. Additionally, I produced event graphics using Canva and leveraged relationships with 176 members to enhance chapter culture and boost attendance and awareness at events.
Certificates
Salt Yoga
Certified Yoga Instructor
Education
2020 - 2024
Minor in International Business
Michigan State University
East Lansing, Michigan
I pursued my minor in International Business at Michigan State University, which included a requirement to complete four semesters of Spanish and a study abroad program. Last May, as part of this requirement, I participated in a study abroad program through the business school, visiting London and Paris. During this program, we toured a variety of companies such as Leo Burnett/Publicis Media, Google, EY, and more. This experience enriched my global business perspective and provided invaluable insights into international marketing strategies and operations.
2020-2024
Bachelor of Arts in Marketing
Michigan State University
East Lansing, Michigan
I pursued my undergraduate studies at Michigan State University, where I honed my skills in marketing and gained a comprehensive understanding of consumer behavior and market dynamics. My academic journey provided a solid foundation for my career in the dynamic field of digital marketing and social media management.
Professional Skillset
Data-Driven Decision Making
Competitive Analysis
PR and Influencer Marketing
Project Management
Effective Communication
Languages
English (Native)
Spanish (Intermediate)